About Us

From Idea to Busi­ness

Uri­ne tests are at the sa­me time im­por­tant tool and ne­cess­a­ry evil in many areas. In eve­ry con­text whe­re in­for­ma­ti­on on con­su­mer be­ha­vi­or re­gar­ding drugs, al­co­hol or per­for­mance en­han­cing sub­s­tan­ces is re­qui­red, uri­ne is used as an ea­si­ly ob­tai­n­a­ble ma­trix for ana­ly­sis.

 

But even though uri­ne can be collec­ted ea­si­ly and wit­hout in­ter­fe­rence with phy­si­cal in­te­gri­ty - it is al­so ea­si­ly ma­ni­pu­la­ted. Ob­ser­va­ti­on du­ring uri­ne sam­ple collec­tion is sup­po­sed to en­su­re at least that the right uri­ne sam­ple is ana­ly­zed and not one that may have be­en se­cret­ly sub­sti­tu­ted by the re­spec­ti­ve test sub­ject.

 

We at Ru­ma GmbH be­lie­ve that this si­tua­ti­on is de­ci­ded­ly un­sa­tis­fac­to­ry. Ob­ser­ved collec­tion is de­gra­ding for all par­ties in­vol­ved, and its ac­tu­al be­ne­fit re­gar­ding re­sult re­lia­bi­li­ty is ra­ther low. 

For this rea­son we de­ve­lo­ped a pro­ce­du­re that en­su­res iden­ti­ty and qua­li­ty of the re­spec­ti­ve uri­ne sam­ple wit­hout in­va­si­on of pri­va­cy: the Ru­ma Mar­ker-Sys­tem.

 

Sin­ce 2006, the Ru­ma Mar­ker-Sys­tem ser­ves phy­si­ci­ans, psy­cho­lo­gists, cor­rec­tional staff, pro­ba­ti­on of­fi­cers and, of cour­se, pa­ti­ents and test sub­jects in the­ra­py, de­tox and work pla­ce re­la­ted ques­ti­ons with ve­ri­fied and re­pro­du­ci­ble ana­ly­sis re­sults and fa­ci­li­ta­ted prac­ti­cal work­flows. 

 

The Ru­ma Mar­ker-Sys­tem is ea­sy to use and un­ri­val­led in terms of re­sults. Against the back­drop of our many ye­ars of ex­pe­ri­ence and on the ba­sis of con­ti­nuing sci­en­ti­fic stu­dies it is our aim to sup­port you and your im­por­tant work with re­lia­ble, non­in­va­si­ve uri­ne tes­ting.

Com­pany Po­li­cy

The fol­lo­wing po­si­ti­ons de­fi­ne and spe­ci­fy the princi­ples of our busi­ness ap­proach against the back­drop of our com­pany phi­lo­so­phy re­gar­ding the sa­tis­fac­tion of our custo­mers and col­le­agues, the con­ser­va­ti­on of en­vi­ron­men­tal re­sour­ces and oc­cu­pa­tio­nal safe­ty:

Our Com­mit­ment

  • All our ac­ti­ons aim at the con­ti­nuous im­pro­vement of our ser­vices, our tech­no­lo­gy, our cost as well as the ef­fici­en­cy and speed of our pro­ces­ses.
  • Our goal is to be bet­ter than the com­pe­ti­ti­on. The first-ra­te image or our busi­ness is the re­sult of per­for­mance and ef­fort.
  • We com­mit to main­tain and to con­ti­nuous­ly de­ve­lop our qua­li­ty stan­dard in­tro­du­ce and cer­ti­fied in ac­cor­dance with DIN EN ISO 9001. Plan­ning and exe­cu­ti­on of pro­jects or new pro­cess de­ve­lo­ments are an­cho­red in our pro­ces­ses and are con­trol­led by our in­ter­nal pro­ject ma­nage­ment.

Our Custo­mers and in­te­rested Par­ties

  • In ser­vice to our custo­mers we prio­ri­ti­ze and as­sess qua­li­ty du­ring pro­duct purcha­sing and pro­duc­ti­on.
  • We re­gu­lar­ly eva­lua­te the risks and chan­ces of our bu­si­ness ac­ti­vi­ties.
  • All works are exe­cu­ted ca­re­ful­ly and cor­rect to the best of our be­lief. Oc­cur­ring er­rors are cor­rec­ted im­me­dia­te­ly. Fault pre­ven­ti­on and cau­se eli­mi­na­ti­on has prio­ri­ty over cor­rec­ti­ve ac­ti­on.
  • The qua­li­ty stan­dards set forth are mo­ni­to­red and com­pli­an­ce or de­via­ti­on are do­cu­men­ted.
  • We re­co­gni­ze and re­spect the re­qui­re­ments and ex­pec­ta­ti­ons of our cus­to­mers and our in­te­rested par­ties.
  • We tre­at our cus­to­mers and in­te­rested par­ties as part­ners.
  • For us, pro­mi­ses and agree­ments are bin­ding.

Our Em­ployees

  • We pro­mo­te trai­ning, mo­ti­va­ti­on and fur­ther edu­ca­ti­on.
  • We of­fer per­for­mance-lin­ked wa­ges and so­ci­al be­ne­fits.
  • We de­mand and pro­mo­te com­mit­ment, pro­duc­ti­vi­ty, re­spon­si­bi­li­ty, dil­li­gence and team­work.
  • We pro­mo­te the idea of qua­li­ty as­suran­ce throug­hout our busi­ness.

Our safe­ty

  • Our safe­ty re­sults from our pro­duct.
  • We ta­ke all ne­cess­a­ry steps to eli­mi­na­te or re­du­ce po­ten­ti­al de­fects.
  • We ad­he­re to all le­gal re­qui­re­ments and pro­vi­si­ons.

 

Our Goals

  • Our pursuit of continual improvement is guided by the goals we set for ourselves. For us, reaching these goals has the highest priority.
  • We continuously monitor the progress of our action using defined processes and we introduce corrective measures, if necessary.

We define our goals as follows:

  • We want to establish the Ruma Marker-System as the preferred procedure in all areas of urine testing. To this end, we support our partner laboratories with targeted marketing activities as well as routine instruction and advanced training courses.
  • We want to develop new market segments by increasing the popularity of our procedure and by creating the regulatory framework that allows the use of the Ruma Marker-System in previously inaccessible areas.
  • We want to ensure user satisfaction through highest requirements in terms of quality and care. Because user satisfaction is the indispensable basis for the satisfaction of our customers.

 

Monika Wetzke, July 11th, 2017